Hear Your Story Wholesale

Thank you for your interest in stocking our guided journals. We’re always happy to share our products with new shops!

Here’s the brief terms and conditions we have:

Minimum Order ValueThe minimum order value is $150, hardcover journals are shipped in packs of 2 and softcover journals are shipped in quantities of 4

How to place your orderYou can submit your order viaemail to wholesale@hearyourstory.com or on Faire Direct at (faire.com/direct/hearyourstory)

RRP’s and Wholesale Pricing

  • We ask that products or goods purchased from us be sold at our current suggested retail price (RRP) and in original packaging. Please refer to our most recent price list for details
  • Wholesale and recommended retail prices may fluctuate due to market forces and we reserve the right to alter them periodically
  • Discounts cannot be applied to our products without our prior written consent if discounting more than 15% off our RRP.
  • All wholesale prices stated are exclusive of transport cost, international taxes, and duties

Payment Terms

  • We require that payment be received prior to the shipment of your first order
  • Prospective retailers may apply for net 30 terms (credit approval) on their following orders on a case by case basis
  • Additionally it may be possible to receive credit terms through our wholesale partner Faire - www.faire.com/direct/hearyourstory 
  • Payments can be made via:
  • Credit card via PayPal
  • Account Transfer in your local currency
  • If you have any questions or concerns about an invoice, it's important to let us know within 3 days from the date on the invoice. If we don't hear from you within that time, it will be assumed that you have accepted the invoice in its entirety, and the full amount will be due for payment. 

Shipping / Delivery

  • Shipping charges will be assessed for all wholesale orders. These charges will be included in each invoice and will be provided prior to shipping the order. 
  • Shipping will be free of charge for domestic orders over $750. 
  • International customers are responsible for all import duties and government charges
  • Depending on stock availability, we generally ship within 3-5 working days for in-stock items
  • Any missing or damaged stock needs to be reported to us within 10 calendar days and in the instance of damage, photographic evidence of the damaged product and the outer shipping box must be provided to assist with your claim 

Returns or exchanges

  • While we don't accept returns, we will gladly replace any damaged or faulty product if notified within 10 calendar days of receiving your order. 

Selling / Third Party Stockists / Marketplaces

  • Please only sell our products within the originally agreed upon sales channels and not through any third-party stockists and/or marketplaces like eBay, Amazon, Walmart, Etsy, or Facebook Marketplace. Failure to adhere to this policy may result in termination of the wholesale account.
  • Our products should always be sold by you direct to consumers and not in bulk to entities for the purposes of reselling without prior written consent

Contact us

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