Politique de remboursement
Last updated 3/27/2025May 29, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
All returns must be postmarked within 30 thirty (30)days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at support@hearyourstory.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place it securely in its original or secure packaging of your choice. Email us at support@HearYourStory.com for assistance.
We will process your return after receiving it and inspecting the condition of your item. Please allow at least 30 days from the receipt of your item for us to process your returnreturn. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned:
● Items that have been used or damaged.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
support @hearyourstory.com
QUESTIONS
If you have any questions concerning our return policy, please contact us at support @hearyourstory.com.